Positions

Read Our Feedback

All Arizona Colorado Florida Georgia Illinois Indiana Kansas Maryland Michigan Nevada North Carolina Ohio Oklahoma Pennsylvania Washington


 
553 Industrial Blvd, McDonough - 4/24/14
My wife and I own a 2006 Honda Accord, we had minor accident in which the rear bumper needed to be replaced and painted. We also had some minor dings and scratches on the front bumper, not from the accident. Our insurance co. recommended Collision as their preference for the repairs, and we are glad they did! We have dealt with many repair shops over the years but this was by far the best experience we've had. First they did an excellent job repairing our car! The matching of paint was perfect and the repair to the front bumper far exceeded my expectations! The other impressive thing was the time it took to return our car, we expected at least four to five days. It was only two days and the car was ready, a day before it was promised! The staff at Gerber is very professional and courteous, Sara and or Brian, kept us informed and updated ... throughout the process. In a day when it's hard to find customer service, this was a totally different experience than what we expected! We know where to for auto repairs in the future and we would recommend Gerber to anyone needing repairs to their vehicles! They are the Best! Thanks to the team at Gerber! read more
-Samuel T

2395 Cobb Parkway, Kennesaw - 4/23/14
Keith B. was the best!! Very professional, timely and nice!! I will definately recommend to friends and family!!
-Wendi P

1053 Mount Zion Rd, Morrow - 4/23/14
Service was quick and they paid very close attention to detail during the repair. They kept me abreast with all updated repairs.
-Willie J

649 W Market Circle, Lithia Springs - 4/22/14
Excellent service! I was kept abreast every step of the way. They made my experience too easy! Hats off to Michael D. and Douglas R.!
-Edward M

2395 Cobb Parkway, Kennesaw - 4/16/14
I have had work done at the Kennesaw location several times and I have always been very satisfied with the workmanship and the professionalism. I was particularly impressed with the commitment to customer service that I experienced during the last job that I had done there. It's been my experience that the team at Gerber's Kennesaw facility truly go all out to provide the highest level of quality workmanship and customer service and I couldn't imagine going anywhere else for collision repairs.
-Mark S

1053 Mount Zion Rd, Morrow - 4/14/14
If the goal is to WOW the customer, consider it done! These guys just do a fantastic job with personable, professional service. I've been hit twice in the past 9 months. The first time I was "steered" here. The second time, I requested them. They just go above & beyond, always in a timely manner & with a smile! They just give you a little something extra that makes you smile. The quality of the work is excellent! Got a problem? They'll make it right no ifs, ands or buts. I don't know if they're the cheapest, but they're worth every penny! I'll be using them for my non-insurance claim damages & would recommend them to anybody without hesitation. The interior of my car is cleaner than when I dropped it off! WOW! You didn't have to do that, but you did. Thanks Gerber, Alicia, Kayla & Steve! WOW!!! ??
-Deborah F

1053 Mount Zion Rd, Morrow - 4/14/14
The repair of my vehicle included a team effort by the Lithia Springs, GA & Morrow, GA locations. After a motorist hit my car during the snowstorm, I took my car to the Lithia Springs location which is near my home for repair. Due to the shear volume of accidents, my car was then sent to the Morrow location. After my car was repaired, I picked it up and noticed something wasn't right. The repair was great but there was still a problem with the front wheel. I then returned it to Lithia Springs, and the Manager Jeff Synowiec made sure I was taken care of, provided a rental and even called me personally to let me know they would take care of the problem. Alicia R. of the Morrow location also kept me informed via calls and emails regarding my repair. Gerber then had to wait for my wheel to be shipped and returned from the West Coast. ... During this time, the Manager of the Morrow location, Steve B. kept me informed of what was going on. My wheel was finally shipped back to the Morrow location and Steve delivered it to the Lithia Springs location himself. I then dropped my car off to have the wheel installed. A few hours later, Steve called to say I needed new tires, which wasn't a surprise to me but I knew it was that time. I told Steve I wasn't prepared for that expense right now and would take care of it in a couple of paydays. Next thing I knew, Megan Cook of the Lithia Springs location was delivering my car to my front door a few hours later and Steve Ball had purchased 2 Brand NEW tires for me. After the tears, I called to Thank Him and he told me he did what he would do for himself and his family. Talk about feeling special. I never expected that and I truly appreciate and feel like a part of the Gerber Family. They made sure my car was repaired properly and I'm 100% satisfied with their service. I would highly recommend them. This is how customers should be treated. Gerber does it RIGHT! read more
-Michel S

649 W Market Circle, Lithia Springs - 4/13/14
The repairs are excellent. They called me and told me that they wanted to hold my vehicle one more day to make sure the repairs were up to their standards. I appreciated that.
-Yolana D

3030 Satellite Blvd, Duluth - 4/13/14
Thanks -a-Million to Gerber Collision & Glass for restoring my Ford F-150, "outstanding work"
-Curtis L B

649 W Market Circle, Lithia Springs - 4/11/14
Very professional and prompt!
-Tiffany F

649 W Market Circle, Lithia Springs - 4/10/14
The service was excellent. I rate 20 stars
-Veronica W

1053 Mount Zion Rd, Morrow - 4/7/14
The Gerber Team greeted me and were courteous. They went step by step with every procedure and made sure I understood. They did a terrific job with my vehicle and I would highly recommend Gerber.
-Jayson H

6436 E Broad St, Douglasville - 4/7/14
They did excellent job and kept me informed throughout the process and the car looks like nothing happened
-Trinisha C

649 W Market Circle, Lithia Springs - 4/4/14
Very professional. Completes job on time, I would recommend to everyone.
-Kenrick B

649 W Market Circle, Lithia Springs - 4/2/14
Please accept this email as my written appreciation and compliments to your Gerber Collision senior leadership staff located in your Lithia Springs Office. While there were a number of missteps made at the labor staff level, the senior leadership, in particular Jeff, exhibited a high degree professionalism and customer centric approach which turned a very bad situation into a win-win for all stakeholders. Jeff's actions in listening to my concerns, identifying the issue, developing and executing a timely course of action reflect great credit on himself, his staff, and Gerber Collision. Please extend my compliment for a Job Well done!
-Robert R